jump to navigation

Shipping & Returns

Postage charges

£1.25 postage and handling charge is added at the checkout for each game purchased, this is for insured & registered postage, note that we never profit from postal charges and your postal charge will not be greater than then the actual stamp cost.

Safe delivery of your order is guaranteed.

We normally dispatch next day, on occasions however it may take up to 2-3 working days to dispatch your order.

International Postage

We can ship to countries other than the UK, postal charges may be higher and insurance is not available to all countries.  Note that all post is sent by International Registered Airmail and that regardless of destination the normal delivery time is between five and fourteen days from posting, no parcel can be considered lost unless twenty five days have elapsed since posting without an attempted delivery.

Returns, Exchanges & Refunds

We operate a fair returns policy, if we make any mistake with your order then we would offer you a full refund, including postal charges.

A returns authorisation must be requested prior to the return of any game.

We can accept unopened games for exchange or credit, however you must request a returns authorisation within 7 days of receipt. Please bear in mind that if you wish to exchange an unopened game then you would be responsible for postal charges not exceeding actual stamp costs.

In the unlikely event that a game is faulty you may request a returns authorisation and then return the game, faulty games are extremely rare however in the event that a supplied game is tested and confirmed as faulty we will replace the game and we will pay the return postal costs.


No comments yet — be the first.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: